Billing & Collection Policies

Memorial Medical Center is dedicated to meeting the healthcare needs for the communities we serve. Our Patient Financial Service Department is set up to assist you in ensuring your healthcare bills are handled properly. Memorial Medical Center will provide care at its best to all persons, and will never refuse emergency care to anyone presenting to our facility. Ultimately, however, patients are responsible for their personal medical bills.

It is very important that persons needing financial assistance with medical bills contact us as soon as possible, so that we can discuss how we can offer to help. Our Financial Services Department, as well as our Patient Services Supervisor, are available to help.

Insurance Plans

We file all insurance claims for patients according to the information provided. It is important that we have your most recent insurance information on file, therefore, we ask you to provide your insurance card when seeking services. If you have any specific questions on your coverage, please contact your insurance carrier, as there are different individual policies that may be covered under an insurance contract we have.

Private Pay Balances

If you have high copayments or deductibles or have no insurance at all, there are several ways that Memorial Medical Center can assist you. The Patient Financial Services Department has the ability to set up payment plans. We can also help provide information on how to apply for Badger Care Plus and other public programs, as well as our own charity care program. We also have available a discount for all individuals with no insurance coverage.

Charity Care

Our facility does offer charity care for individuals that are unable to pay. There is an application process that must be completed in order to receive charity care. Wendy Proffitt, Patient Services Supervisor, is available to assist you in that process, and can be reached at 715-743-3101 ext. 1505.